Privacy Policy

Privacy Policy

Introduction

At https://colorbond-fence-panels-bendigo.thebestlocalpro.com (referred to as “our website” or “we,” “us,” or “our company”), we are committed to protecting the privacy and data of our users. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, including but not limited to:

  1. Our primary domain, https://colorbond-fence-panels-bendigo.thebestlocalpro.com
  2. Any subdomains or related websites that we own or operate
  3. All applications, services, and products offered through our platform
  4. Interactions between users and our content, whether online or offline

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our website. These external entities have their privacy policies, and we encourage you to review them as they may differ from ours.

Processing Activities

This policy outlines our practices when:

  1. You use our applications, access our services, or engage with us as an authorized user.
  2. You visit our websites, including any linked pages, to obtain information or utilize our features.
  3. You interact with us through various communication channels, such as emails, phone calls, text messages (SMS), or social media platforms.

Personal Data Collection

We collect several types of personal data, which can include:

  1. Account Information: Details related to your user account, including usernames, passwords (hashed and salted), and profile settings.
  2. Payment Information: Credit/debit card details, billing addresses, and payment transaction records.
  3. Financial Information: Bank account numbers, investment portfolios, or other financial data relevant to transactions with us.
  4. Purchase Information: Items bought from our website, purchase history, and order details.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, mobile phone numbers, and other similar information collected from your mobile device when using our apps.
  6. Location Data: Geolocation data provided by your browser or device when you interact with our location-based services.
  7. Feedback: Opinions, comments, reviews, and responses to customer surveys or support tickets.
  8. Social Media Information: User details, posts, and interactions shared on social media platforms when you choose to connect with us through these channels.
  9. Product Information: Preferences, specifications, and purchases related to our products.

We obtain this data through various methods: user input forms, account registration, purchase transactions, browser cookies, analytics tools, device sensors, and third-party service providers.

Cookies

We use cookies (and similar tracking technologies) to enhance your experience on our website and for analytical purposes. Cookies can be categorized as:

  1. Strictly Necessary: These ensure basic functions of our websites, such as enabling secure connections.
  2. Preference: Cookies that remember settings or preferences you’ve chosen.
  3. Analytics: Used to collect statistics about how users interact with our sites, helping us improve performance and user experience.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

We take robust security measures to safeguard your personal data:

  • Implementing encryption protocols for data in transit and at rest.
  • Engaging secure third-party processors and service providers who adhere to strict privacy standards.
  • Regularly testing and updating our security systems.
  • Training our employees on privacy and data protection best practices.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children in this age group.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: Limiting our use or disclosure of your personal data under specific conditions.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your personal data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team via email at [email protected] or by postal mail at the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

For any questions regarding privacy, data protection, or this policy, please contact us: